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Show, Don't Tell: Building Trust with Patients
8 May, 2020
Patients are concerned about returning for treatment. How will you reassure them that you are keeping them safe?
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Everyone is Googling, "What is social distancing?"
25 March, 2020
Social Distancing, it’s an odd term. We explain it simply in a free downloadable poster you can use.
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Conference Share: How Market Leaders Advance Strategy through Storytelling
28 February, 2020
If you have a sneaking suspicion your patient stories are an untapped wealth of content, you are right! Read and learn how Washington Health System in Washington, PA utilizes storytelling and gets results!
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9 Insider Tips on How to Communicate Your EMR Implementation to Staff
18 October, 2019
So let’s take a look at 9 different approaches that healthcare organizations use to share information with folks who need it and boost morale at the same time.
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Change the Culture While Transitioning to a New EMR
30 September, 2019
Moving from paper-based records to EMRs isn’t just an IT project. It will transform staff workflows and roles, ultimately changing the way your organization carries out all sorts of business processes, from patient check-ins to records-keeping.
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Listen to Staff Fears to Create Effective EMR Communications
28 May, 2019
When the announcement goes out about your healthcare organization switching from paper-based records to EMRs, it will spur immediate reactions from staff. The most likely questions they’ll ask are:
“How will this affect my job?”
“How will this affect patients?” -
4 Things You Must Do Before Communicating an EMR Implementation
15 April, 2019
Whether or not you were involved in the vendor selection process, you and your communications team face a steep learning curve in the world of EMRs.
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The Ultimate Guide to Communicating Your EMR Implementation to Staff and Patients
3 April, 2019
While more healthcare systems are moving from paper-based records to electronic medical records (EMRs). when it happens to you, it’s a big change!
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The Ideal Brand Voice
10 September, 2018
Sometimes even the most competent and trusted healthcare organizations struggle to differentiate themselves because they haven’t planted a flag in the ground. The ideal brand voice can help set your organization apart.